Privacy Policy

Last Updated

[25/11/2024]

Overview

This Privacy Policy describes how Car Door Sills (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from cardoorsills.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depend on how you interact with our Site and use our Services. "Personal information" refers to information that identifies, relates to, describes or can be associated with you.

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

• Basic contact details: Name, address, phone number, email.
• Order information: Name, billing/shipping address, payment confirmation, email, phone number.
• Account information: Username, password, security questions.
• Shopping information: Items you view, add to cart, or wishlist.
• Customer support information: Details provided in communications with us.

Some features of the Services may require you to provide certain information. You may choose not to provide this information, but it may prevent access to some features.

Information We Collect through Cookies

We also automatically collect certain information about your interaction with the Services ("Usage Data") using cookies, pixels, and similar technologies. Usage Data may include device information, browser information, IP address, network connection, and interactions with our Site.

Information We Obtain from Third Parties

We may obtain information about you from third parties, including vendors and service providers who collect information on our behalf, such as:

• Companies supporting our Site and Services (e.g., Shopline).
• Payment processors for order fulfillment and payment processing.
• Tracking technologies when interacting with emails, advertisements, or our Services.

Any information from third parties will be treated according to this Privacy Policy. We are not responsible for the accuracy or policies of third parties.

How We Use Your Personal Information

• Providing Products and Services: Process payments, fulfill orders, manage accounts, shipping, returns, exchanges, and enable reviews.
• Marketing and Advertising: Send promotional communications, tailor Services and ads on our Site and other websites.
• Security and Fraud Prevention: Detect and prevent fraudulent or malicious activity. Keep account credentials safe.
• Communicating with You: Provide customer support, improve Services, and maintain business relationships.

Cookies

We use Cookies to power and improve our Site and Services, remember your preferences, run analytics, and optimize user interaction. You can disable Cookies via browser settings, but this may affect functionality and features of the Services.

How We Disclose Personal Information

We may disclose personal information to third parties for legitimate purposes, including:

• Vendors or third parties performing services on our behalf.
• Business and marketing partners to provide services and advertisements.
• With your consent or direction, such as shipping products or using social media integrations.
• Within our corporate group for legitimate business purposes.
• In connection with business transactions or legal obligations.

User Generated Content

The Services may enable product reviews and other user-generated content, which will be publicly visible. We cannot guarantee the privacy or security of information you make publicly available.

Third Party Websites and Links

Our Site may link to third-party websites. We are not responsible for their privacy or security policies. Inclusion of links does not imply endorsement.

Security and Retention of Your Information

No security measures are perfect. We cannot guarantee "perfect security." Retention depends on factors such as account maintenance, Services provision, legal obligations, and dispute resolution.

Your Rights and Choices

• Right to Access / Know: Request personal information held about you.
• Right to Delete: Request deletion of personal information.
• Right to Correct: Request corrections to inaccurate information.
• Right of Portability: Receive and transfer personal information.
• Restriction of Processing: Request limitation of processing.
• Withdrawal of Consent: Withdraw consent where relied upon.
• Appeal: Appeal denied requests.
• Managing Communication Preferences: Opt out of promotional emails; non-promotional emails may still be sent.

Complaints

If you have complaints about how we process your information, contact us. You may also contact your local data protection authority if unsatisfied.

International Users

We may transfer, store, and process personal information outside your country. Transfers from Europe use recognized mechanisms like Standard Contractual Clauses or equivalent contracts.

Contact

For questions about this Privacy Policy or to exercise your rights, email us at info@cardoorsills.com. We'll respond within 24 hours, Monday to Friday.